Privacy Policy

Effective Date: January 1, 2026

RevivonFlow is an air duct cleaning company serving Randolph Town, Massachusetts, and nearby communities. We founded our business in 2022, and since then we have worked hard to earn the trust of every homeowner and business we serve. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. We keep it simple and plain because we want you to feel confident about how your information is handled.

Information We Collect

When you contact us or book a service, we collect the information you choose to share. This includes your name, phone number, email address, service address, and details about your home or building that help us plan the work.

When you visit our website, we collect some technical information automatically. This includes your IP address, browser type, device type, pages you view, and the date and time of your visit. We use this to keep the site running smoothly and to understand what visitors find helpful.

How We Use Information

We use your contact information to schedule your air duct cleaning, send appointment reminders, answer your questions, and follow up after the job. If you ask us for a quote, we use your details to prepare it and get back to you quickly.

We also use website data to improve our services and our site. For example, we look at which pages people visit most so we can make important information easier to find. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and understand how people move through the site. Cookies are small files stored on your device that help the site work better for you.

You can set your browser to refuse cookies or alert you when cookies are being used. If you turn off cookies, some parts of our website may not work as smoothly, but you can still contact us by phone.

Analytics and Third-Party Tools

We use trusted third-party tools, such as website analytics services, to help us understand traffic and improve our site. These tools collect information like pages visited, time on site, and general location data.

We may also use scheduling or communication tools that process your information so we can confirm appointments and send updates. These providers only access the information needed to perform their services for us.

Data Sharing and Disclosure

We share your information only when it is necessary to run our business and serve you. This includes sharing details with our own technicians and office team so we can schedule and complete your air duct cleaning.

We may share information with service providers who help us with scheduling, payment processing, or website analytics. We require them to protect your information and use it only for the services they provide to us. We may also disclose information if the law requires it or to protect the rights and safety of our business, our customers, or others.

Data Retention

We keep your personal information only as long as we need it to provide services, meet legal and tax requirements, and resolve any issues that come up. When we no longer need it, we securely delete or destroy it.

If you ask us to delete your information, we will do so unless we are required by law to keep it.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. These steps include secure storage, restricted access for our team, and using reputable service providers.

No method of sending or storing information is completely secure, but we work hard to keep your data safe. If you have concerns, please contact us and we will be glad to talk with you.

User Rights

You have the right to ask what personal information we hold about you, to request a copy of it, and to ask us to correct or delete it. You can also ask us to stop using your information for marketing purposes.

To make a request, just call or email us using the contact information below. We will respond promptly and help you with your request.

Children's Privacy

Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us and we will remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.

We encourage you to review this page occasionally so you stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, we are here to help. Reach us by phone at (844) 803-2151 or through our website.

You can also write to us at RevivonFlow, Randolph Town, MA.

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